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Natasha Bray 

Success Mastery Coach & Transformational Pioneer


Carmel has been an absolute rockstar for my business. When she first joined my team back in 2018 I didn’t even have an online calendar. I had no systems or processes in my business and everything was in my head. She came in like a systems fairy godmother and with her support, in just 2 years the business has grown exponentially from 6 figures to 7 figures in yearly revenue. 

Intake Questionnaire

2 Hour CX Mapping Session

Implementation Roadmap

Recording of our session

Breakdown of what's included

We kick off with an intake form where I assess your current customer experience setup based on the info you supplied on the intake form. This will be done prior to our Customer Journey Mapping Session where I will identify strengths, weaknesses, and opportunities for improvement.

This session will last up to 2 hours, where you will join me live, while l map out your complete journey your customers take, from first contact to post-purchase follow-up. This is an interactive session where I build out a 5 star, client journey for your business. This detailed map will highlight critical touchpoints and areas for potential enhancement.

For those of you who like to DIY your projects yourself or have a team member that can implement your workflows for you. I will supply you with an Implementation Roadmap on how to setup your workflows in a tool like Dubsado, which is essentially a next steps guide to implement your customer journey map that I have created for you into your business. 

It will also include a copy of the materials created that I mapped out uniquely for your business, together with the recording of our mapping session as well as providing you with a comprehensive list of assets that you will need ahead of implementing.  


  • Total payment
  • 1xCX Design£600
    -+

All prices in GBP

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